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Frequently asked questions

General FAQs

Yes, we have a fully sustainable recycling scheme – please contact us for full details.

Yes, you can quickly and easily order everything from paper, ink cartridges, laser toners right through to media and office furtniture. Please visit our office supplies and consumables website.

Yes, we’re more than happy to help solve any problems you are encountering. Please call our help desk on 01892 664999 to speak to an advisor.

Managed print services

This very much depends on the make and model of your printer. If you do not have a user manual please call our help desk on 01892 664999 where you will be able to speak to an advisor.

You can book a service in three ways:

  1. call our help desk on 01892 664999
  2. email support@newmanbs.co.uk
  3. visit the Client area and fill out the appropriate form.

You can order toner in three ways:

  1. call our help desk on 01892 664999
  2. email supplies@newmanbs.co.uk
  3. visit the Client area and fill out the appropriate form.

We use your account number to process orders. Your account number can be found on the top portion of either an invoice or a statement.

In most cases the model number can be found on the front panel of your machine.

In most cases you will have a Newman service sticker on your machine and it will be on that.

Call our support team on 01892 664155

Email: support@newmanbs.co.uk
Mon to Fri: 9:00am - 5:15pm
Sat & Sun: Closed

Newman Helpdesk

Help solve your support issues quickly and easy via our team knowledge site.

Helpdesk

Remote desktop support

If you have a support agreement in place with us, we can provide IT help by securely connecting to your computer.

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Need a service?

Does your photo copier, printer or fax machine need a service?

Tel: 01892 664999
Fax: 01892 669591

Dictation equipment repairs

Has your dictation equipment seen better days?

Tel: 01892 664155
Fax: 01892 669591