Frequently Asked Questions
We get asked a lot of questions by our clients. Have a look and see if we've already answered yours.
Do you recycle empty toners?
Yes, we have a fully sustainable recycling scheme – please contact us for full details.
Can I order supplies online?
Yes, you can quickly and easily order everything from paper, ink cartridges, laser toners right through to media and office furtniture. Please visit our office supplies and consumables website.
Can you help me with a problem?
Yes, we’re more than happy to help solve any problems you are encountering. Please call our help desk on 01892 664999 to speak to an advisor.
Managed print services
How do I take a meter reading?
This very much depends on the make and model of your printer. If you do not have a user manual please call our help desk on 01892 664999 where you will be able to speak to an advisor.
Where can I find my machine model number?
In most cases the model number can be found on the front panel of your machine.
How can I book a service?
You can book a service in three ways:
- call our help desk on 01892 664999
- email support@newmanbs.co.uk
- visit the Client area and fill out the appropriate form.
How do I order toner cartridges?
You can order toner in three ways:
- call our help desk on 01892 664999
- email supplies@newmanbs.co.uk
- visit the Client area and fill out the appropriate form.
What is my account number?
We use your account number to process orders. Your account number can be found on the top portion of either an invoice or a statement.
Where can I find my machine serial number?
In most cases you will have a Newman service sticker on your machine and it will be on that.
